Mountford Pigott LLP Privacy Notice

1. Who are we?

In this privacy notice the term “we” or “us” refers to Mountford Pigott LLP, registered office 50 Kingston Road new Malden, Surrey KT3 3LZ

2. Our Data Protection Policy

Mountford Pigott LLP is committed to protecting and respecting your privacy.

This privacy notice has been prepared in accordance with our data protection policy and sets out the basis upon which any personal data we collect from you or that you provide to us, whether via our website or otherwise, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of UK and European data protection and e-privacy legislation (GDPR), the “data controller” is Mountford Pigott LLP and our registered office address is 50 Kingston Road, New Malden, Surrey KT3 3LZ.

As our data protection officer (DPO), David Clark-Bell has overall responsibility for the day-to-day implementation of this policy. You should contact the DPO for further information about this policy if necessary.

David Clark-Bell, IT Manager
Mountford Pigott LLP
50 Kingston Road, New Malden, Surrey KT3 3LZ or call 020 8942-8942

3. Information we collect from you

We will collect and process the following data about you:

Information you give us

  • This is information about you that you give to us by corresponding with us by post, phone, e-mail or otherwise and by filling in forms on our website
  • It includes information you supply to us when you engage us to provide business services; subscribe to any of our updates or newsletters; make an enquiry; participate in social media functions; promotions or surveys; submit an employment enquiry; or when you report a problem with our website.
  • The information you give us may include your name, position, company, contact details (such as postal address, e-mail address and phone number), your personal preferences, choices and requirements.
  • Information given to us about you by agents acting on your behalf (for example recruitment consultants) is deemed to have been supplied with your consent and will be treated as if you supplied it to us.
  • Information given to us about you by third parties where you have been notified of the information supplied is deemed to have been supplied with your consent and will be treated as if you supplied it to us.

Information we collect about you

  • With respect to each of your visits to our website we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, browser plug-in types and versions, operating system and platform;
  • With respect to each of your visits to our website we may automatically collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, such as scrolling, clicks and methods used to browse away from the page.
  • We never collect special category information about you automatically or by any other means.

4. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy .

5. Legal grounds for collection and use of your personal information

We will only collect, use and otherwise handle your personal information when we have your consent for specified, explicit and legitimate purposes and/or it is necessary for our legitimate interests in connection with operating our business or the website and, in particular:

responding to your queries;

  • carrying out marketing activities;
  • providing services and/or information to you;
  • keeping in touch with you and/or your business;
  • hosting and maintaining our website;
  • preventing and detecting fraud and other criminal offences;
  • ensuring network and information security;

as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms;

  • where this is necessary for legal obligations which apply to us;
  • where this is necessary for the performance of a contract we have with you (for example to provide goods and/or services to you) or that you have with a third party;
  • where this is necessary to take steps at your request prior to entering into a contract

6. Uses made of the information

We use information you give to us in the following ways:

  • to respond to your queries and to provide you with the information, products and services that you request from us;
  • to provide you with information about services we offer and news events about our firm;
  • to communicate relevant information including updates about our work and details of events and services we feel may interest you where you have provided us with your contact details. This may be by post, telephone, e-mail or social media. to notify you about changes to our service;
  • for specific purposes made clear at the point of collection on particular pages of our website where legally permitted;
  • where we otherwise have legal grounds for collection and use of your personal information as explained in more detail in clause 5 above.

If you do not want us to use your data in this way, you can opt out. If you opt out of marketing communications, your visit to and use of the website will not be affected.
Marketing Opt-Out – you are entitled to opt-out of marketing communications at any time, free of charge by emailing or by using the “unsubscribe” option included in any of our marketing e-mails.

If you choose not to provide personal information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information. Aside from this, your visit to the website will remain unaffected.

We will use information we collect about you in the following ways:

  • to administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes;
  • to improve our website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our website safe and secure.

We have never and will not sell any personal data to third parties.

7. Disclosure of your information

Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your personal information is adequately protected.

By continuing to use our website you agree that we have the right to share some personally identifiable information with the following third parties:

i) Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies.

Google Analytics cookies collect your IP address, however because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics.

The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the USA and shortened there.

We use the information collected by Google Analytics cookies to find out about how visitors use our website.

The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data.

You can prevent Google Analytics cookies from being stored by setting your browser software accordingly (see our Cookie Policy for further information). However, please note that you may not then be able to make full use of all the website’s functions.

You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link:

ii) Sharing with our service providers

We may share your personal information with our third party service providers based in the UK or the European Economic Area (“EEA”) who we engage to process the information that you provide for us.

Where we employ third party companies or individuals to process personal information provided by us (and not collected by them), they will only use this personal information on our behalf and in line with our instructions and our data protection policy.

iii) Sharing with other selected third parties

We may share your personal information with selected third parties including:

  • business partners for the performance of any contract we enter into with you;
  • business partners with whom we organise a joint event or for our marketing purposes.
  • We will never share confidential information, or enquiry details with such business partners and our agreements will always state that personal data may only be used for our marketing and communications;
  • analytics and search engine providers who assist us in the improvement and optimisation of our website;

We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business and other agreements; or to protect the rights, property, or safety of Mountford Pigott LLP or others. This includes exchanging information with other companies and organisations, regulators and law enforcement agencies for the purposes of preventing and detecting fraud, protecting property or other criminal offence, and/or to ensure network and information security.

8. How long do we store personal information?

It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected. Such purposes are set out in this privacy policy. We will request confirmation of your consent periodically.. On occasion, we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws. In this case, we will ensure that your personal data will continue to be treated in accordance with this privacy policy.

For more information on how long cookies are stored, please refer to our Cookie Policy.

9. Where we store your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

10. Confidentiality

We acknowledge that information you provide may be confidential. We will maintain this confidentiality and we will take reasonable steps to protect your confidential information in accordance with all applicable laws.

11. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (when we collect your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes or by letting us know when we collect your information. You can also exercise your rights at any time by managing your preferences on our website or by contacting us at

Our website may contain links to and from the websites of our partners local businesses, networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you wish to:

  • access, confirm, correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information;
  • object to our use of your personal information;
  • withdraw your consent;
  • ask questions about our processing of your personal information;
  • transfer your personal information from us to another person or business,

Please contact us at

Where you request access to your personal information, the information will be provided in writing. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending you a copy of the data we hold electronically. For any subsequent access request, we may charge you an administrative fee.

We will provide you with all rights in relation to your personal information to which you are entitled under applicable law. If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based. Contact details are available online, or alternatively, you may ask us for assistance at

12. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back periodically to see any updates or changes to our privacy policy.

13. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to or write to Mountford Pigott LLP, Data Control Officer, 50 Kingston Road, New Malden, Surrey KT3 3LZ

14. Complaints

If you have a concern which is not addressed by Mountford Pigott LLP at the address above you can contact the Information Commissioner’s Office directly on 0303 123 1113 or via their website at

Issue date: 20th April 2018
Version history: 2